BuildiumHelpCenter (2024)

FAQs

How do I contact Buildium support? ›

If you have a maintenance request for your property manager, you can either tap go to the Home dashboard and scroll down to 'Open requests' and click Create request or you can go to the left-hand menu and select Requests and Create request.

EFT transactions are processed the same day if they are entered by 6pm Central Time. Credit card transactions are processed the same day if they are entered by 11:45pm Central Time. How do I collect payments online with Buildium?

In December 2019 Buildium was acquired by RealPage.

On the lease ledger, click Issue refund. In the refund window, select which bank account to issue the refund from. Enter the refund date, amount, and select a payee. If you have multiple tenants on a lease,Buildium only allows refunds to be issued to one tenant at a time.

Dear Maintenance Department, I am writing to inform you about an issue in our workspace that requires urgent attention. The problem pertains to {{issue description}} and has been causing {{problems encountered}}. Kindly expedite the maintenance process to rectify this problem.

Maintenance Order is of two types- Work Order and Service Order. Work order is usually for in-house maintenance and service order is for external entities such as customer. Work Order is a financial and work management transaction used to plan and charge labor, materials, and services.

Click the Owner draw button, and then select to pay by EFT. On the Rental Owners drop down, select the property or owner you would like to record an owner draw for. You can also select any Groups you have access to, or select All rentals.

How do I pay out owners in Buildium? ›

A welcome email is the first email you receive after signing up, subscribing, or submitting your email to an online store. It's important because it's the first impression a company makes with a new customer, blog subscriber, or newsletter subscriber via email.

Navigate to Accounting > Bills. Click Pay bills by check or Pay bills by EFT if you are enabled for ePay and would like to make electronic payments. A specific property. In the Cash balance field, use the check box to include only those bills that can be paid with the available cash balance.

Yes, you can setup multiple automatic payments. To create a second automatic payment, click the “Set up autopay” button from the dashboard or payments list. What payment methods can I use? To make payments online you can use either a checking or savings bank account or a Visa, MasterCard or Discover Credit Card.

Recipient bank

The banking provider of a recipient may also impact processing times. Some banks may take longer than others to process and clear any funds they receive. This happens due to outdated infrastructure, banking restrictions or closures. Many banks tend to process payments in 48-72hr backdated batches.

From the drop-down menu, select Inactive. Then, click Apply filter, and all inactive properties will appear. Click the name of the property you would like to reactivate. From the property summary page, click Reactivate property.

Each month, Rent Reporting will automatically report the resident's rent payment activity to the 3 major credit bureaus (Equifax®, Experian®, and TransUnion® ³) to create a record of credit history.