Contact us | The National Lottery Community Fund (2023)

  1. About
  2. Contact us

What would you like to contact us about?

  • Applying for funding
  • Your grant
  • Providing feedback about our service
  • Making a complaint
  • Reporting fraud
  • Press queries
  • General contact

Applying for funding

Whether you have an application ready to go, or want to know if your idea is something that our funding will support, our advice teams can help answer your funding queries.

England

(Opening hours: Monday to Friday, 9am-5pm)

0345 4 10 20 30

general.enquiries@tnlcommunityfund.org.uk

Apex House, 3 Embassy Drive, Edgbaston, Birmingham B15 1TR

For those with a hearing or speech impairment:
Text relay
18001 plus 0345 4 10 20 30
BSL
users can contact us in England using SignVideo

Northern Ireland

(Opening hours: Monday to Friday, 9am-5pm)

028 9055 1455

enquiries.ni@tnlcommunityfund.org.uk

1 Cromac Quay, Belfast, BT7 2JD

For those with a hearing or speech impairment:
Text relay
18001 plus 028 9055 1431
BSL
users can contact us in Northern Ireland using SignVideo

Scotland

(Opening hours: Monday to Friday, 9am-5pm)

0300 123 7110

advicescotland@tnlcommunityfund.org.uk

Pacific House, 70 Wellington Street, Glasgow, G2 6UA

For those with a hearing or speech impairment:
Text relay
18001 plus 0300 123 7110
BSL users can contact us in Scotland using contactSCOTLAND-BSL

(Video) The National Lottery Community Fund | Recruitment Film

Wales

(Opening hours: Monday to Friday, 9am-5pm)

0300 1230735

wales@tnlcommunityfund.org.uk

One Canal Parade, Dumballs Road, Cardiff, CF10 5FE

1st Floor, Ladywell House, Newtown, Powys, SY16 1JB

For those with a hearing or speech impairment:
Text relay
18001 plus 0300 1230735
BSL
users can contact us in Wales using SignVideo

Funding for UK-wide projects

(Opening hours: Monday to Friday, 9am-5pm)

If your project or idea may benefit people in more than one UK country, please contact our UK funding team

0345 4102 030

UKPortfolioTeam@tnlcommunityfund.org.uk

(Video) Thank You National Lottery Community Fund

Apex House, 3 Embassy Drive, Edgbaston, Birmingham B15 1TR

For those with a hearing or speech impairment:
Text relay
18001 plus 0345 4102 030
BSL
users can contact us for UK-wide projects using SignVideo

Your grant

Please contact your funding officer for any queries about an existing grant. If you don't know who your funding officer is, please get in touch with us.

Providing feedback about our service

We really value your feedback. If you have a comment or complaint about the services that we provide, or if there's something important you think we should know, we'd love to hear it. Please email us at customer.services@tnlcommunityfund.org.uk

To give us feedback about our website email webmaster@tnlcommunityfund.org.uk

Making a complaint

At The National Lottery Community Fund we try to give the best service possible. However we recognise that this does not always happen and you may wish to make a complaint. Making a complaint will not affect your chances of receiving a grant from us in the future. View our complaints procedure (PDF, 685KB).

We are interested in any comments that you may wish to make, so don't worry whether your concerns fit with the description of a complaint.

We also welcome comments from members of the public who have concerns over an application that we have received or a project that we have funded. View our policy for raising a concern (PDF, 78KB).

You can share your concerns or complaints with us verbally or in writing.

Customer services

(Opening hours: Monday to Friday, 9am - 5pm)

0345 4 10 20 30

customer.services@tnlcommunityfund.org.uk

Customer Services, The National Lottery Community Fund, 2 St James' Gate, Newcastle, NE1 4BE

Reporting fraud

The National Lottery Community Fund is committed to preventing and detecting fraud.

(Video) Strengthening Communities with the National Lottery Community Fund

If you suspect that someone is stealing from or defrauding The National Lottery Community Fund help us do something about it by getting in touch with us.

Head of Internal Audit

(Opening hours: Monday to Friday, 9am - 5pm)

0800 496 9991

fraud@tnlcommunityfund.org.uk

Head of Internal Audit, The National Lottery Community Fund, 3 Embassy Drive, Edgbaston, Birmingham, B15 1TR

Press queries

England/UK

020 7211 1888 (Monday to Friday, 9am - 5pm, and out of hours)

pressoffice@tnlcommunityfund.org.uk

Northern Ireland

028 9055 1455 (Monday to Friday, 9am - 5pm)

07760 171434 or 07580 811135 (out of hours)

pressoffice@tnlcommunityfund.org.uk

Scotland

0141 846 0447 (Monday to Friday, 9am - 5pm)

07823 552 889 (out of hours)

pressoffice@tnlcommunityfund.org.uk

(Video) Strengthening communities with the National Lottery Community Fund

Wales

029 2067 8236 (Monday to Friday, 9am - 5pm)

07870 566 867 (out of hours)

pressoffice@tnlcommunityfund.org.uk

General contact

If you need to talk to us about anything else, please use the details below.

Corporate office

(Opening hours: Monday to Friday, 9am - 5pm)

0345 4 10 20 30

020 7211 1750

1st floor Peel Building, 2 Marsham Street, London, SW1P 4DF

For those with a hearing or speech impairment:
Text Relay
: 18001 plus 020 7211 1800 or 0300 500 5050

FAQs

What percentage of national lottery money goes to charity? ›

In the year ending 31 March 2022, the funds were shared as follows: Health, education, environment and charitable causes – 40% Sport – 20%

Who owns the National Lottery Community Fund? ›

The current operator of the National Lottery is Camelot. The Community Fund is the largest of the Lottery distributors, with an income of about £600 million a year. The Fund is responsible for distributing 40% of funds raised for "good causes" (roughly 23 pence of every £2 spent on a Lottery ticket).

Can a CIC get lottery funding? ›

We can usually accept applications from:

registered charities. constituted groups or clubs. not-for-profit companies or Community Interest Companies.

What projects does the National Lottery fund? ›

The National Lottery is funding projects in the arts, sport, heritage, charity, voluntary, health, education and environmental sectors. Every project makes a real difference to lives and communities across the UK.

Can I get a mortgage with lottery winnings? ›

It's about getting a portfolio together." One potential obstacle they face is that mortgage lenders are shy when it comes to people who've got their money through gambling, as the lottery is technically categorised, meaning they have to prove themselves by getting a large deposit together.

Are lottery winnings taxable HMRC? ›

We can confirm that all legitimate lottery, online gambling and scratch card winnings are tax-free, which means whether you win £1, £100, or £1million, you won't pay a single bit to HMRC and the UK Government, so you won't have to worry about not getting your full amount.

What is the National community grant? ›

The Nationwide Community Grants programme awards grants of up to £50,000 to local housing projects that will strengthen local communities by supporting the most vulnerable by: Preventing people from losing their home. Helping people in to a home. Supporting people to thrive within the home environment.

How do I access National Lottery funding? ›

Watch the NLC website, the print media and major radio stations for adverts calling for applications for grants in the sector that is relevant to your organisation. Calls for applications are also announced during the live broadcasts of the Lotto draw.

How are lottery funds distributed? ›

The majority of the lottery funds — around 50–60% — goes to the winners. This includes both the jackpots and the smaller prizes. Retailers also receive commissions for selling tickets in general along with bonuses for selling jackpot-winning tickets. These commissions account for another 5% of the lottery's revenue.

What makes a good funding application? ›

A summary of the project, and how much money you are applying for. An introduction to your group including your aims, key achievements to date, support from other bodies. A clear description of the project or activities you are planning. Why the project is important and how it will benefit its users.

What funding can a CIC get? ›

Community Interest Funding is how a CIC can receive funding to start a business or to get help with special projects that will allow it to grow its business. There are a number of organisations that offer funding for Community Interest Companies.

What is a lottery grant? ›

Grants that help improve the quality of people's lives in their communities. Lottery Community grants are available for not-for-profit organisations with a community or social service focus for ongoing operating costs or projects which help improve the quality of people's lives in their communities.

How do you get fund for a project? ›

8 Ways to Fund a Project

Project funding options are; grants, partnerships, borrowing money, investors, donations, crowd funding, growing revenue and conserving cash, and selling up.

How do you get financial backing for a project? ›

5 Ways to Fund Your Personal Project
  1. Apply for Grant Money. Grants are sums of money given to support cultural or research projects. ...
  2. Go to an Artist Residency. ...
  3. Use a Crowdfunding Platform. ...
  4. Sell Your Own Photo Book. ...
  5. Win a Commission.
9 May 2016

How much profit do Camelot make from the lottery? ›

With approximately 1% of sales retained as profit by Camelot and 4% spent on operating costs during the period, The National Lottery continued to return around 95% of all sales revenue to winners and society.

Can you gift someone a million pounds? ›

So you're probably thinking bigger than a few thousand pounds to gift to family. Essentially, there is no limit to the amount of lottery winnings you can gift to a family member.

How do you give money to family after winning the lottery? ›

A lottery winner can make a gift of some of the lottery winnings. This is legal only up to the annual exclusion limit, or else it will need gift tax liability. Making yearly gifts in this fashion is a good way to share the winnings with family members and friends while mitigating the tax implications.

Does lottery affect credit score? ›

Even though gambling does not explicitly affect your credit score, behaviors associated with recreational gambling could result in debt that does impact your credit. These include: Cash advances: Cash advances from your credit card are a prime way to rack up interest.

How much money can be legally given to a family member as a gift UK? ›

You can give gifts or money up to £3,000 to one person or split the £3,000 between several people. You can carry any unused annual exemption forward to the next tax year - but only for one tax year.

Can I give my son 50000 UK? ›

You can give away any amount of money you want but if you give more than the £3000 limit each year you will have to start paying inheritance tax. This is your annual exemption, so if gifts that come within the threshold do not attract inheritance tax.

What banks do lottery winners use UK? ›

Best Banks for Lottery Winners
  • HSBC Private Banking. HSBC's private banking account is for the ultra-rich. ...
  • Santander Private Banking. ...
  • Virgin Money Private Banking. ...
  • Lloyds Private Banking. ...
  • Private Banking Firms.

Can I apply for a grant online? ›

How to apply. We are currently open for applications through our online application portal. Before completing an application we strongly advise you to: Check our eligibility criteria to see whether your proposed work fits our priorities within our funding guidelines.

What does Big Lottery Fund do? ›

Every year the Big Lottery Fund (BIG) gives out millions of pounds from the UK's National Lottery to good causes, with money going to community groups and health, education and environment projects.

Do charities get money from the government? ›

Most charities' income from government comes from contracts for running services, but some charities get grants instead or as well as contracts. Grants are money that the government or a council gives to a charity to support its work because they believe it's important.

What is a grant funding? ›

What is a grant? A grant is a way the government funds your ideas and projects to provide public services and stimulate the economy. Grants support critical recovery initiatives, innovative research, and many other programs listed in the Catalog of Federal Domestic Assistance (CFDA).

Where can I get funding for my NPO in South Africa? ›

NPOs can apply for funding from a variety of sources, including the National Development Agency (NDA), the Department of Trade and Industry, the Department of Social Development, the Department of Labor, the Department of Home Affairs, and the Department of Environmental Affairs.

Who owns Ithuba holdings? ›

Advocate Boy Erick Mabuza

As one of South Africa's most respected businessmen, Advocate Mabuza has served as a Director and Advisor on various boards. He is the founder of Zamani Holdings, ITHUBA's parent company, and a co-founder of the Eric and Charmaine Mabuza Scholarship Foundation.

Does lottery money get taxed? ›

All winnings over $5,000 are subject to tax withholding by lottery agencies at the rate of 24%. This potentially leaves a gap between the mandatory amount of withholding and the total tax you'll ultimately owe, depending on your tax bracket.

What are the chances of winning the lottery? ›

For example, the odds of claiming the jackpot in a Powerball drawing are 1 in 292.2 million.

Who created the lottery? ›

Although the English probably first experimented with raffles and similar games of chance, the first recorded official lottery was chartered by Queen Elizabeth I, in the year 1566, and was drawn in 1569.

How do you win grants? ›

Here are seven tips for effectively competing for — and winning — a government grant.
  1. Match the Funder's Priorities. ...
  2. Align Your Proposal With the Scoring System. ...
  3. Balance Evidence With Innovation. ...
  4. Prioritize Partnerships. ...
  5. Use the Funder's Language. ...
  6. Keep It Simple. ...
  7. Work With Experienced Grant Writers.
11 Nov 2021

How do I write a funding support letter? ›

How to Write a Request for Funding?
  1. Construct a Strong First Paragraph. Use a business style. ...
  2. Make Sure to Include All Needed Information. Include all the information the funder has asked for and any additional information or documents they require. ...
  3. Use Cover Letters. ...
  4. End with a Grateful Conclusion. ...
  5. Attach Your Signature.

Can you pay yourself as a CIC? ›

This means charity founders often have to choose between retaining strategic control of their organisation and receiving remuneration for their work. In summary: You can pay yourself while retaining control as the director of a CIC, but you usually can't get paid to be on a charity board.

Can a CIC make profit? ›

A community interest company (CIC) limited by guarantee is a 'not for profit' company, this means that it does not operate for private profit. Any profit generated is used to grow and develop its business which is benefiting an identified community, or goes directly to benefit that community.

How does a CIC raise funds? ›

CICs can attract external finance and raise funds through commercial trading.

Do lotteries grants have GST? ›

If you or your organisation are paid a grant or subsidy for wages, then this will include GST.

Is Lotto NZ government owned? ›

The New Zealand Lotteries Commission, trading as Lotto New Zealand since 2013, is a Crown entity that operates nationwide lotteries in New Zealand. It was established in 1987 and operates under the Gambling Act 2003.
...
Lotto New Zealand.
Agency overview
Child agencySummer Rogers
Websitewww.mylotto.co.nz
5 more rows

What is the project funding requirement? ›

The project funding requirements are an output of the PMI process to determine budget. The cost baseline is another output from the determine budget process, and the baseline is used to derive the project funding requirements. The total funds are those in the baseline and the management reserve.

What is an example of a project grant? ›

Project Grants: Examples. The federal government awards many different kinds of project grants. Some project grants examples are the Race to the Top program, the Federal Pell Grant system, the National Endowment for the Humanities, and the National Science Foundation.

How does project funding work? ›

Project financing is a loan structure that relies primarily on the project's cash flow for repayment, with the project's assets, rights, and interests held as secondary collateral. Project finance is especially attractive to the private sector because companies can fund major projects off-balance sheet (OBS).

What are the 5 sources of finance? ›

Sources of finance for your business
  • Family and Friends. They may well be willing to help lend money to a new business starting up. ...
  • Bank Loans. ...
  • Government-Backed Schemes. ...
  • Credit Unions. ...
  • Local Authorities (Councils) ...
  • Crowd Funding. ...
  • Business Angels. ...
  • Asset Finance & Leasing.

Why is it important to know whether there will be enough funds for the project you are planning to implement? ›

The amount of available or required cash, in most cases, dictates the duration and type of the used resources, operations and activities within the realm of a project. In the case of project budgets, a miscalculation, poor judgment or a lack of proper oversight might result in the collapse of the whole endeavor.

How can I raise money for my community project? ›

  1. Fundraising appeals (including crowdfunding) A fundraising appeal is a specific publicity drive in which you ask for donations for something in particular. ...
  2. Collections. ...
  3. Raffles. ...
  4. Regular donations. ...
  5. Fundraising from online shopping. ...
  6. Pledge fundraising. ...
  7. Fundraising from local businesses. ...
  8. Membership fees.

How much does the average person spend on lottery tickets UK? ›

The average lifetime spend on lotteries in the UK is £377.94 per person, with a fifth playing the lottery once a week. Some of the more outlandish things Brits would spend their lottery millions on include a canal boat in Amsterdam, a steam engine and an Egyptian mummy.

What percentage of National Lottery goes to charity? ›

In the year ending 31 March 2022, the funds were shared as follows: Health, education, environment and charitable causes – 40% Sport – 20% Arts – 20%

Which UK lottery has best odds? ›

2. Thunderball. Thunderball is the national lottery with the best odds, giving you more chances to win than similar games. As a matter of fact, players have a one in eight million chance to win the maximum jackpot of £500k by matching the five main numbers plus the Thunderball.

What percentage of EuroMillions goes to charity? ›

The Good Causes Fund receives 28 percent of EuroMillions ticket sales, contributing to the £37 billion raised in total from all National Lottery games in the UK since it was launched in 1994.

How much profit do Camelot make from the lottery? ›

With approximately 1% of sales retained as profit by Camelot and 4% spent on operating costs during the period, The National Lottery continued to return around 95% of all sales revenue to winners and society.

What do lottery winners spend their money on UK? ›

FLASHY motors, lavish mansions and luxury holidays are some of the obvious splurges after a lottery win - but not everyone thinks the same. One lucky ticket holder became Britain's biggest ever lottery winner last night after scooping a monster £184million EuroMillions jackpot.

Where does the money go from the Postcode lottery? ›

33% of the cost of each ticket goes to the Postcode Trust promoting the draw, 40% is used for prizes and 27% is used for our lottery operating expenses. In 2021 our ticket sales were £534 Million. The 20 Postcode Trusts may use proceeds from their lotteries to give grants to beneficiaries who meet their aims.

How can I avoid paying tax on lottery winnings UK? ›

You don't pay any tax on lottery winnings in the UK, whether it's the normal lottery, scratch cards or even Euromillions. Legally classed as gambling, any profits you make from buying a lottery a ticket are exempt from tax.

How do lottery winners deposit their money? ›

Powerball, for example, offers winners the choice of a lump-sum payout or an annuity of 30 payments over 29 years. Mega Millions offers lump-sum payouts or annuities. The annuity offers an initial payment followed by 29 annual payments. Each payment is 5 percent larger than the previous one.

Who owns the EuroMillions lottery? ›

Camelot Group
Camelot Head Office in Watford
Area servedUnited Kingdom
Key peopleSir Hugh Robertson (Chairman) Nigel Railton (CEO)
ProductsNational Lottery Illinois State Lottery
Revenue£5.5 Billion GBP
10 more rows

How much does the average person spend on lottery tickets UK? ›

The average lifetime spend on lotteries in the UK is £377.94 per person, with a fifth playing the lottery once a week. Some of the more outlandish things Brits would spend their lottery millions on include a canal boat in Amsterdam, a steam engine and an Egyptian mummy.

Which UK lottery has best odds? ›

2. Thunderball. Thunderball is the national lottery with the best odds, giving you more chances to win than similar games. As a matter of fact, players have a one in eight million chance to win the maximum jackpot of £500k by matching the five main numbers plus the Thunderball.

What does the CEO of Camelot earn? ›

Meanwhile, Camelot has appointed Adam Crozier, chief executive of Royal Mail Group, which owns a 20% stake in the lottery operator, to its remuneration committee. The appointment is being vetted by the National Lottery Commission. He was paid £2.7m last year, making him the highest paid public servant in the UK.

What is the first thing you should do if you win the lottery? ›

If you win the Mega Millions lottery, here are the first 2 things ... - YouTube

Which bank do lottery winners use UK? ›

We give our big winners the option of receiving financial advice from Coutts & Co – the same bank used by The Royal Family.

Where do most lottery winners live? ›

Minnesota is home to nearly 6% of all jackpot winners, with a total of 22. Kentucky and Pennsylvania are tied with the next highest numbers – 18 each.
...
Here are the 10 states with the most Powerball winners:
  • Minnesota - 22.
  • Kentucky - 18.
  • Pennsylvania - 18.
  • Louisiana - 17.
  • Wisconsin - 17.
  • Arizona - 13.
  • Florida - 13.
  • Kansas - 11.

Which is the luckiest postcode in the Postcode Lottery? ›

Top 10 luckiest Postcode Lottery areas

The Postcode Lottery's luckiest postcode is Exeter's 'EX' address, with 454 wins among a population of 547,511 people. This is around 82.9 wins for every 100,000.

How likely are you to win the Postcode Lottery? ›

(8 + 400 + 4000 + 1) in 1,191,268 = 1 in 270

So, if you take part in the Postcode Lottery then you stand a 1 in 270 chance of winning a prize of some sort during a month, presuming that all months have 30 days in them and contain four weekends.

Do Postcode Lottery contact you if you win? ›

Winners are notified by email, SMS message, letter or phonecall depending on the prize you won. If you win a Street Prize or get lucky in our Postcode Millions, we'll ring or write to you.

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