Fundraising Regulator (2022)

This guidance sets out the key things that you need to know about our platforms and some specific things to consider before setting up a fundraising page appeal page. For additional information, please see theFundraising Regulator’s good practice guidance.

1. Introduction

Stewardship (known officially as Stewardship Services (UKET) Limited, registered charity number 234714 and registered company number 90305) is committed to following best practice and ensuring that those using our platforms do so too.

Stewardship is registered with the Fundraising Regulator.

We know that we have a duty, through our online platforms and services, to provide a place where fundraisers have every confidence that the money they raise to support a church, charity, Christian worker and Bible College Student, will reach their intended recipient in a correct and timely manner.

(Video) Fundraising Regulator | Introduction to the code

We also want to provide every confidence to anyone choosing to give using Stewardship, whether using our Donor Advised Funds, giving accounts or other fundraising platforms, that we and those using our platforms are committed to responsible fundraising in adhering to best practice and legal guidelines.

2. Am I able to raise funds for a non-charitable cause using Stewardship’s platforms?

No. Unlike other fundraising platforms, Stewardship is a charity and our services follow a 'donor advised fund' model. This means that when someone makes a gift on one of our platforms they are making a charitable donation to Stewardship (as the receiving charity) with an accompanying request that we make an onward charitable grant to their intended recipient (who we refer to as ‘partners’).

As such, we have a responsibility to make sure that all payments are a proper use of our charitable funds.

This means that all Partners on our platforms have already completed an eligibility process with us, whereby we complete an application and review process to confirm that they can receive funds from us. It also means that all gifts received by Stewardship can be made using Gift Aid, if the gift comes from an individual who has paid enough tax to qualify.

(Video) Fundraising Regulator | Annual event 2022

3. Do you wish to fundraise for a particular project on behalf of a church or charity?

If you are raising money for a registered partner and you wish for the funds to be used in a specific way, for example, for renovation works, then you should let the organisation know ahead of time. This will allow them to confirm that they are happy to receive the money for this purpose and that the project isin accordance with their charitable aims.

If this is agreed and you decide to proceed with a specified purpose for the funds, then you should be clear with those using your fundraising page that if the specified purpose fails, or excess funds are raised these funds will be granted to the Partner's General Funds.

4. Who is organising the appeal?

If you are planning to personally organise, attend, or participate in an event to raise money, for example a quiz night, marathon or charity trek, then you must make this clear with those who may be asked to give via your fundraising page. Make potential donors aware what the event is, who is organising it and when, especially if money will be taken out of the raised funds for accommodation, travel or paying third parties.

5. What targets have you set for your fundraiser?

When creating fundraising appeals on Stewardship.org.uk (either as a supporter or as the partner benefitting from the appeal), we allow you to set a financial target as well as set a deadline on the page. In the event that your campaign comes to an end and either you have not met your intended target or have raised more than the goal set, Stewardship will still allocate the funds to thechosen Partner and for the specified purpose. It is important that supporters are made aware of this.

(Video) Introduction to the Fundraising Regulator - Gerald Oppenheim

6. How can people give?

There are multiple ways that someone can give when using Stewardship.org.uk:

  • Debit or Credit cards
  • Direct Debit
  • Or from an existing balance held within a Stewardship giving account or Donor Advised Fund.

Gift Aid can be claimed easily by anyone making a gift to Stewardship in support of your chosen Partner.

They can simply tick a box to confirm their eligibility for Gift Aid, this means that many of your donations received for your cause will be worth more than if you just collected cash.

If you are running any events to raise money for your campaign, for example quizzes, and are collecting cash at these events or receive other gifts outside Stewardship, then you can add this as a subtotal ("Amount raised offline") to display alongside amounts raised on your fundraising page.

(Video) Fundraising Regulator | Handling complaints

7. Will fees apply to gifts?

We apply a small fee on every gift made through our platforms to cover the investments that we make as a charity in technology, security, compliance and more.

We are clear and transparent with anyone giving to Stewardship about these fees prior to confirming any gifts. We also recommend to all fundraisers that you also let people know how much of the money they give will reach the intended recipient through your activities.

Please see here fora full breakdown on our fees.

8. What else do I need to know?

The following points are what we believe are common sense, but we have to add them because you need to know about your conduct requirements when using Stewardship.org.uk.

(Video) Fundraising Regulator | Trustee responsibilities

  • You must at all times use Stewardship.org.uk and its associated services in a responsible and legal manner, ensuring the content you provide does not breach any intellectual property rights of a third party or breach any right or duty owed to a third party.
  • You must not upload offensive, obscene, racist, defamatory, misleading or deceptive content, including photographs, on to Stewardship.org.uk or its associated services. Stewardship reserves the right to remove or edit any content posted on Stewardship.org.uk or its associated services at its sole discretion and without notice, regardless of whether or not it is, in the opinion of any third party, offensive, obscene, racist, defamatory, misleading, deceptive or otherwise inappropriate. If you notice any such content, please email us at e[emailprotected].
  • When building a fundraising page on Stewardship.org.uk, you must ensure that any information you provide to the public is accurate and not misleading. It is your responsibility to ensure that the content you are uploading on your page (“Content”), including pictures, photographs and any videos, is your original work and/or you have the right and/or licence necessary to upload it and it is not copyright-protected. If it is copyright-protected, you must obtain the copyright owner's written consent to use it. Stewardship reserves the right to remove any pictures, photographs, videos or copy from personal fundraising or Stewardship Crowdfunding pages at its sole discretion and without notice if their copyright status is in any doubt. If you suspect a breach of copyright on Stewardship.org.uk, please email us at e[emailprotected].
  • You must not misrepresent your identity or affiliation with any other person or organisation.
  • You must not use Stewardship.org.uk to send junk email or “spam” to people who do not wish to receive email from you.
  • You must not interfere with, or disrupt, the service or services or networks connected to the service and introduce any computer virus (including any variant or similar malicious code or instructions) to the Stewardship systems.
  • You must not attempt to modify, adapt, translate, sell, reverse engineer, decompile or disassemble any portion of the site or any other web site.
  • You must not attempt to bypass the network firewall.
  • You must not use any party of the site which you are not authorised to use or devise ways to circumvent security in order to access part of the site which you are not authorised to access (includes scanning networks with intent to breach and/or evaluate security, whether or not the intrusion results in access).
  • You must not use or attempt to use the site for any unlawful, criminal, or negligent purposes (includes password cracking, social engineering, denial-of-service attacks, harmful and malicious destruction of data, and intentional invasion of privacy).
  • You must not disclose any information relating to any donor except with the consent of the donor or as permitted by applicable local laws.

Stewardship reserves the right to cancel your access and delete any Stewardship.org.uk profile page or fundraising appeal page without notice in the event you fail to follow any of the above rules. Stewardship may also suspend or delete a page if the relevant partner is no longer receiving grants via Stewardship or is no longer active.

9. If need be, how can you make a complaint?

We strive to provide a professional and quality service, however, if we fall short of the standards you expect, we would like to know. To get the details of those you would need to contact [emailprotected] or call us on 020 8502 5600 and for further information about our procedure when making a complaint.

Last updated 27 June 2022

FAQs

What powers does the Fundraising Regulator have? ›

The Fundraising Regulator has no statutory powers. However, there are two areas where legislation supports our work. Where a charity does not comply with a suppression through the Fundraising Preference Service (FPS), this will constitute a breach under Section 99 of the Data Protection Act 2018.

What is the aim of the Fundraising Regulator? ›

The Fundraising Regulator is the independent regulator of charitable fundraising in England, Wales and Northern Ireland. Our work ensures public protection, accountability, and excellence in fundraising now and into the future.

How many times can you ask for a donation? ›

Some recommend at least four appeals per year with direct mail, at least one email per month, and as much as you like on social media. But the biggest problem with getting donations is that organizations don't ask or don't follow up to ask for another donation later. If you don't ask, you're not going to get it.

Do and don'ts of fundraising? ›

Take a quick look at our list of helpful DOs and DON'Ts of successful fundraising.
  • DO Have Realistic Goals. ...
  • DON'T Get Greedy. ...
  • DON'T Do it On Your Own. ...
  • DO Give Them a Reason to Give. ...
  • DON'T Make Giving a Challenge. ...
  • DO Acknowledge Generosity. ...
  • DO Keep Track of Donors. ...
  • At Fundraising Brick this is what we specialize in.

Can anyone raise funds? ›

Fundraising involves raising money for a good cause. Anyone can fundraise for a favourite charity, or on behalf of a specific charity campaign, and it's often our personal attachment to a cause that drives our fundraising efforts.

Can a charity raise money for an individual? ›

Personal fundraising allows people to ask their friends and family members to help them raise funds for practically any reason. Individuals in need of money can create a personal fundraising campaign, share their page, and accept donations online.

What are some good fundraiser ideas? ›

14 Easy Nonprofit Fundraising Ideas
  1. Donation Jars. In the age of cryptocurrency and digital wallets, we often forget about cash as a quick donation option. ...
  2. Community Yard Sale. ...
  3. 50/50 Raffle. ...
  4. Bake Sale. ...
  5. Concession Stand. ...
  6. Car Wash. ...
  7. Team Trivia Night. ...
  8. Sports Tournament.
13 May 2022

Who regulates fundraising? ›

The Fundraising Standards Board (FRSB) was established in 2007 as the independent self-regulatory scheme for fundraising in the UK.

What is the fundraising authority? ›

Having an authority to fundraise, allows an individual or organisation to appeal to the public for funds. An authority may be granted for a maximum period of up to 5 years. There is no limit to the number of appeals the authority holder can hold during this period.

How much should I ask for fundraising? ›

Use the 2 / 10 Range to Determine Your Ask Amount

My general rule in this case is to ask for between two and ten times the donor's normal gift. In other words, if your donor usually gives $1,000 annually, your starting figure is going to be between $2,000 and $10,000.

How can I get my donors to give again? ›

Donor Retention Strategies: Get Donors to Give Again
  1. Demonstrate Your Impact. ...
  2. Get Personal With Your Thank-Yous. ...
  3. Contextualize Follow-Up. ...
  4. Keep an Eye on Recurring Plans. ...
  5. Use Events to Further Nurture Donors. ...
  6. Surprise and Delight 'Em. ...
  7. Create a Feedback Loop.
19 Aug 2022

What should you not do in a fundraiser? ›

Here are the Top 11 most common fundraising mistakes to avoid and what you should do to avoid them:
  • Not Building Relationships With Your Donors.
  • Failing to Measure Social Impact.
  • Not Choosing an All-in-One Online Fundraising System.
  • Forgetting to Answer The “Why”
  • Not Involving Supporters in Fundraising.
20 Apr 2022

How many fundraisers can a nonprofit have? ›

Fundraising Regulation

Neither state nor federal law establishes a fixed ceiling on the number of fundraisers that a nonprofit can hold. In a series of rulings going back to the 1980s, the Supreme Court has stated that a nonprofit's fundraising is free expression protected by the First Amendment.

Why is ethical fundraising important? ›

Better donor relationships, retention and development

In fact, if your supporters respect your charity they are more likely to give again and again, and give more. Ethical fundraising will ensure donor retention and the potential for developing the relationship with your donors can expand.

What is the most profitable fundraiser? ›

Scratch cards are known to be the most profitable fundraiser on the market. Some companies offer margins as high as 97%. The simple reason why they're so profitable is because there isn't any product for your supporters.

How can I fundraise a large amount of money? ›

The 17 Ways
  1. Hold a fundraising event.
  2. Send a fundraising letter to your donor file.
  3. Host a walk-a-thon, dance-a-thon, or other participatory fundraising event.
  4. Write some grants.
  5. Send a fundraising e-mail to your list.
  6. Approach your top supporters to ask for individual gifts.
  7. Start a viral fundraising campaign.

What is the best personal fundraising website? ›

12 of the Best Fundraising Sites for Nonprofits and Individuals
  • Donorbox.
  • Kickstarter.
  • GoFundMe.
  • Crowdfunder.
  • Indiegogo.
  • Patreon.
  • Facebook Fundraising.
  • PayPal.
6 Sept 2022

Is shaking charity bucket illegal? ›

During your fundraising collection

Don't shake your bucket. It seems harmless, but it's actually illegal.

Is Door to Door fundraising legal? ›

Door-to-door fundraisers need to have a permit from the local authority. This is the case whether they are collecting from homes or businesses. If you live in a Cold Call Control Zone (CCCZ) where fundraising is prohibited, or have a “no cold calling” sticker then door-to-door fundraisers can't knock.

Can fundraisers be paid on commission? ›

“Can we pay our fundraiser a commission?” It is NOT appropriate for a nonprofit to compensate a fundraising professional based on a percentage of the money raised. See Standard #21 of the AFP Code of Ethical Principles and Standards for professional fundraisers.

How do individuals fundraise? ›

5 Fundraising Ideas for Individuals
  1. #1: Crowdfunding. Arguably, crowdfunding is one of the most popular personal fundraising methods to take. ...
  2. #2: “In lieu of” fundraising. ...
  3. #3: Bake sale. ...
  4. #4:Car wash. ...
  5. #5: Game night. ...
  6. #1: Set Goals & Tell Your Story Well. ...
  7. #2: Choose a Super Engaging Campaign. ...
  8. #3: Promote it Like No Other.

What is a charity regulator? ›

A charity regulator is a regulatory agency that regulates the charitable or wider nonprofit sectors in it respective jurisdiction. They can also be referred to as commissions, although that term can also refer specifically to the non-tax policy regulation of charitable organizations.

Are trustees responsible for fundraising? ›

For fundraisers

Trustees take ultimate responsibility for the fundraising activities of their charity. This is still the case even when they have delegated these roles. They need to ensure that any risks or conflicts of interest that may arise in fundraising activities are managed by the charity.

Who are the two regulatory bodies who govern face to face fundraising? ›

The code was initially developed by fundraisers through the work of the Institute of Fundraising (IoF) and the Public Fundraising Association (PFRA).

What is a fundraising appeal? ›

A fundraising appeal is the way in which a nonprofit organization asks for financial support from its donors. Fundraising appeals are sent (either electronically or through direct mail) to supporters throughout the year encouraging them to donate.

Do you need a permit to collect money for charity? ›

If you're planning to collect donations for charity in London, whether it's on the street or door-to-door, you may need a licence. If you intend to collect money in the street, you will need to apply for a licence from the police on the Metropolitan Police website. You can apply for a: charity collection licence.

How much does it cost to run a fundraiser? ›

The Association of Fundraising Professionals sites similar numbers. $0.05 to $0.10 per dollar raised.
...
Fundraising Activity/MethodAverage Cost to Raise One Dollar
Direct Mail Renewal$0.20 per dollar raised
Planned Giving$0.25 per dollar raised
Benefit/Special Events$0.50 of gross proceeds
National Average$0.20
3 more rows

What is the fundraising authority? ›

Having an authority to fundraise, allows an individual or organisation to appeal to the public for funds. An authority may be granted for a maximum period of up to 5 years. There is no limit to the number of appeals the authority holder can hold during this period.

Who regulates fundraising? ›

The Fundraising Standards Board (FRSB) was established in 2007 as the independent self-regulatory scheme for fundraising in the UK.

Who are the two regulatory bodies who govern face to face fundraising? ›

The code was initially developed by fundraisers through the work of the Institute of Fundraising (IoF) and the Public Fundraising Association (PFRA).

What is a charity regulator? ›

A charity regulator is a regulatory agency that regulates the charitable or wider nonprofit sectors in it respective jurisdiction. They can also be referred to as commissions, although that term can also refer specifically to the non-tax policy regulation of charitable organizations.

What is a fundraising appeal? ›

A fundraising appeal is the way in which a nonprofit organization asks for financial support from its donors. Fundraising appeals are sent (either electronically or through direct mail) to supporters throughout the year encouraging them to donate.

Do you need a permit to collect money for charity? ›

If you're planning to collect donations for charity in London, whether it's on the street or door-to-door, you may need a licence. If you intend to collect money in the street, you will need to apply for a licence from the police on the Metropolitan Police website. You can apply for a: charity collection licence.

How much does it cost to run a fundraiser? ›

The Association of Fundraising Professionals sites similar numbers. $0.05 to $0.10 per dollar raised.
...
Fundraising Activity/MethodAverage Cost to Raise One Dollar
Direct Mail Renewal$0.20 per dollar raised
Planned Giving$0.25 per dollar raised
Benefit/Special Events$0.50 of gross proceeds
National Average$0.20
3 more rows

Are trustees responsible for fundraising? ›

For fundraisers

Trustees take ultimate responsibility for the fundraising activities of their charity. This is still the case even when they have delegated these roles. They need to ensure that any risks or conflicts of interest that may arise in fundraising activities are managed by the charity.

Is Charity Commission a regulator? ›

Who we are. We are the regulator of charities in England and Wales and maintain the charity register. We are an independent, non-ministerial government department accountable to Parliament.

Is Door to Door fundraising legal? ›

Door-to-door fundraisers need to have a permit from the local authority. This is the case whether they are collecting from homes or businesses. If you live in a Cold Call Control Zone (CCCZ) where fundraising is prohibited, or have a “no cold calling” sticker then door-to-door fundraisers can't knock.

What is a fundraising policy? ›

A board fundraising policy can take the form of a narrative or a specialized agreement or contract in which board members indicate the amount they expect to contribute to the organization in the coming year and how they will participate in the fundraising efforts of the organization.

What is the code of fundraising practice the code )? ›

The Code of Fundraising Practice sets the standards that apply to fundraising carried out by all charitable institutions and third party fundraisers in the UK. It replaces the previous code, rulebooks and legal appendices.

Can a charity turn down a donation? ›

A charity is able to refuse a donation but to do so the trustees need to be satisfied, and able to show, that it is in the best interests of the charity. Making such a decision will involve a careful consideration, based on evidence, of the risks of accepting the donation against its benefit.

How do I get a copy of my charity governing document? ›

Contacting the Charity Commission

Each year the commission get requests for copies of governing documents, and in some cases repeat requests. Which must mean that sometimes it's being used for a specific purpose, then discarded.

How many trustees should a charity have? ›

Aim for a minimum of three unconnected trustees with a good range of skills. You need enough trustees to govern the charity effectively. It's also important to keep your board small enough to arrange meetings easily and allow effective discussion and decision making.

What is proof of charitable status? ›

The documents include all: external business letters or emails. printed advertisements, public notices or official published documents. documents which request the donation of money or property to be used for the benefit of a charity.

Videos

1. Fundraising Regulator | Fundraising Preference Service
(Fundraising Regulator)
2. Fundraising Regulator | The Fundraising Badge
(Fundraising Regulator)
3. Introduction to the Fundraising Regulator - Gerald Oppenheim
(Jessica Davies)
4. Fundraising Regulator | Annual event 2021
(Fundraising Regulator)
5. Preventing Online Fundraising Fraud: Fundraising Regulator
(Fraud Advisory Panel)
6. Fundraising Regulator – Consultation on the Code of Fundraising Practice
(Chartered Institute of Fundraising)

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