My phone was dead so I plugged it in to charge. I attempted to turn it on and saw:“Firmware Update Do not unplug the USB connection until the process is complete.”
This was all it showed and now it's frozen. It does not power on or off. It's been stuck at 6% for 8 hrs now. I have no battery to take out. What can I do?
If your phone suddenly stuck at the firmware update screen, then you’re not alone. This issue is fairly common among Android users. Even worse is you often cannot understand the reasons that might have caused this issue. But thankfully, this issue can easily be resolved by following simple methods.
We have gathered various solutions to help users troubleshoot the android phone stuck on firmware update screen error. So, stick to reading!
- Part 1: Fix Samsung Android Stuck on Firmware Update
- Part 2: Fix Other Android Firmware Update Stuck
Part 1: Fix Samsung Android Stuck on Firmware Update
Android phone stuck on firmware update is a temporary issue and can be fixed without any technical complications. Below are the two easiest ways to troubleshoot this problem once and for all.
#1 Samsung Phone Stuck? Fix with ReiBoot for Android
You don’t need to fret if your Samsung mobile is stuck at firmware update screen for apparently no reason. You can find a wide range of third-party tools online to fix this issue, but no one is better than ReiBoot for Android, both inn terms of efficiency and reliability.
Tenorshare ReiBoot for Android diagnoses the root causes of Samsung stuck issues and fixes them automatically.
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Connect your Samsung phone to the computer, and open ReiBoot for Android. On the main interface, hit on Repair Android System.
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Click on Fix Now to continue.
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Fill in the information of your Samsung device. Use the drop-down arrow to enter the details.
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Click Download. Downloading the latest firmware package corresponding to your Samsung mobile. Don’t disconnect the phone during the downloading process.
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Once the firmware package is downloaded, click on Repair Now to start repairing your Samsung mobile.
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A pop-up window will appear. Read the instructions carefully and hit on Continue.
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Then you need to enter into download mode by following the instructions on the screen corresponding to your Samsung mobile version i.e., is it with or without home button.
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The software will take a few minutes to completely repair your mobile phone. Once it is completed, click on Done and your mobile will restart and function normally.
#2 Update Samsung with Smart Switch on Computer
Samsung Smart Switch is an official desktop app of Samsung that allows users to transfer contents from one Samsung device to another easily. It can move nearly everything between Samsung devices using a computer. Also, it helps users to update Samsung device.
- Download Samsung Smart Switch from the official website.
- Install and launch it on your computer and connect Samsung mobile via original cable.
- Once your mobile is recognized, the software will automatically check the current software details of your Samsung mobile. If your phone needs any update, Smart Switch will display it on the screen.
- If it’s available, hit on Update to install the software. The program will first save it in the computer and then install it on the phone.
- Your phone will reboot once the software is installed.
Part 2: Fix Other Android Firmware Update Stuck
In the below paragraphs, we have outlined various alternative ways to fix Android firmware stuck issues.
#1: Try to Soft Reset
Soft reset is basically restarting your mobile. This method removes any temporary glitches in the mobile OS and fixes android stuck in firmware update issue.
Since, Android comes in many mobile versions, I can’t explain the method for all of them. Below is the most common method of soft reset an Android device.
- Press and hold Volume down and Power buttons for a few seconds until the device logo appears on the screen.
- Then, wait for a few seconds and again press and hold power button to switch it on.
#2: Wipe Android Cache Partition with ReiBoot for Android
Every Android mobile stores temporary files in the form of cache partition. These files are too many to stuck on the screen, and they are prone to get malware or virus attack. That’s why it is necessary to clear these temporary files.
Even though you can delete cache partition manually, but Tenorshare ReiBoot for Android provides one-click option to clear them permanently. This third-party tool is its ability to penetrate deep in the Android OS and delete every single cache file with just one click.
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Open ReiBoot for Android. Then double click on ReiBoot icon to launch it and connect your stuck Android mobile via original cable.
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Now follow the onscreen instructions to enable USB debugging on your Android device.
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Once USB debugging is enabled, hit on "One-Click to Clear System Cache" on the main interface.
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ReiBoot will take some time to clear cache partition. Don’t disconnect the mobile during the process.
Conclusion
To sum it all, this article has outlined various methods to troubleshoot the android stuck on firmware update issue. All above methods prove to be helpful in restoring your mobile phone back to the normal, but Tenorshare ReiBoot for Android is the quickest and the easiest way to fix this issue. It doesn’t cause any damage to your mobile or data stored in it and you can use it with 100% confidence.
