LG Settles Class-Action Lawsuit Over Refrigerator Compressors (2024)

FAQs

Is there a class action lawsuit against LG refrigerators? ›

LG previously faced litigation over its refrigerators, including compressor failures. In 2020, LG settled a different class action lawsuit. Mouzari's suit is new and makes a new claim: fraud.

Understanding the LG Refrigerator Issue in the US

A class action lawsuit against LG Electronics alleges that some of its refrigerators, equipped with linear compressors, are failing to cool properly within 36 months of purchase.

According to LG literature, the linear compressor uses less energy and makes less noise than other compressors. LG offers a 10-year warranty and, online, boasts “20-year durability.” Mouzari argued, in the lawsuit, that the linear compressor's actual lifespan is nowhere near 10 or 20 years.

There are three ways to submit this claim form to the Settlement Administrator: (a) online at the settlement website, www.LGFridgeSettlement.com; (b) by email to Info@LGFridgeSettlement.com; or (c) by U.S. Mail sent to the following address: LG Fridge Settlement c/o Administrator, 1650 Arch Street, Suite 2210, ...

Your LG Refrigerator will be will repaired or replaced, at LG's option, if it proves to be defective in material or workmanship under normal use, during the warranty period ("Warranty Period") set forth below, effective from the date ("Date of Purchase") of original consumer purchase of the product.

Sometimes it's worth it to replace a compressor on a refrigerator if: The compressor part is still under warranty. The fridge is less than 5 years old. Buying a new fridge would cost twice as much as a compressor replacement.

Bottom Freezer / Compressor – 10 year warranty.

The compressor relies on oil to keep it running smoothly, and if the oil level gets too low, the compressor can overheat and break down. Another common cause of compressor failure is a build-up of dirt and dust. This can happen if the fridge isn't cleaned regularly or if there's a lot of dust in the air.

Built-in and French door models tend to have longer lifespans. However, regular maintenance can extend the life of any refrigerator style.

Are refrigerator compressors worth repairing? ›

Your compressor will usually last 8-10 years. If you start having issues with your compressor before this time frame, it might be worth looking into options for repair, but if it's hitting the average lifespan, it might be more worth it to replace entirely.

All three of the appliance experts we spoke to for this roundup said Whirlpool and LG were the most reliable refrigerator brands due to their durability, reliability and ease of repairs. Samsung and GE were also mentioned by our experts as high-quality fridges.

Is It Worth It to Join a Class Action Lawsuit? This depends on the facts of your individual case. You might benefit from becoming a lead plaintiff in a highly important case that causes policy changes in the future. Or, you might end up as one of many plaintiffs, contributing to the greater uniformity of the claim.

If you miss the class action lawsuit, or you don't find out about the lawsuit until after a verdict or settlement is reached, the common fund provides a way for you to join the case and receive payment for your portion of the monetary award.

The 191-page lawsuit, updated in September 2023, focuses on LG's linear compressor, a part that is supposed to keep the fridge and your food cold. The lawsuit alleges the compressors are faulty and defective.

One of the most frequent issues with LG refrigerators is temperature inconsistency. Users may find their fridge not cooling adequately or freezing items unexpectedly. The potential causes for this problem include a faulty thermostat, a malfunctioning compressor, or blocked vents.

The federal fraud lawsuit alleges that a critical part called the linear compressor, found in many LG and Kenmore refrigerators, frequently breaks down years before its advertised lifespan is up. The suit argues this leaves owners out in the cold with warm fridges, ruined food, and hefty repair bills.

Mouzari is suing LG, along with the parent company of Kenmore and multiple retailers that sell refrigerators with LG linear compressors. She said the compressors are defective and conk out within a few years, sometimes even just months. And when the compressors are replaced, she says they often fail again.

Models affected by this recall include DGHK2355TF, DGHX2655TF, FFSC2323TS, FGSC2335TD, FGSC2335TF, FGSS2635TD, FGSS2635TE, FGSS2635TF, FGSS2635TP, FPSC2277RF, FPSC2278UF, FPSS2677RF, LFSC2324VF, LGHK2336TD, LGHK2336TF, LGHX2636TD, and LGHX2636TF.