Get started with Online Banking
With HSBC Online Banking, you can securely bank anywhere with an internet connection, on any device.
Holistic banking experience
See all your transactions and in-depth account details summarised on one dashboard.
Comprehensive investment portfolio
Manage your investments with ease on our user-friendly interface.
Enhanced banking services
Enjoy greater control of your own banking preferences such as setting transfer limits and auto-payments.
Register for Personal Internet Banking
Register now Register now Personal Internet Banking
Log on to access your accounts online
Log on now Log on now access your accounts online This link will open in a new window
Simpler design for your everyday banking needs
We're updating HSBC Online Banking with a new look and enhanced features for an even better and easier banking experience:
a more comfortable interface to fit any screen sizes
a more intuitive navigation menu to pay and transfer money swiftly
more convenient filters to view your eStatements and eAdvices
Stay tuned for the upcoming enhancements!
Key features
Access your statements and advices anytime, anywhere
We keep your eStatements for up to 7 years (84 months), and your eAdvices for up to 3 months.
Invest with ease
Manage your full investment portfolio using our wealth dashboard.
Send money and make payments online
Send money 24/7 with free instant transfers using Faster Payment System (FPS)1or HSBC Global Transfers2. You can also set up auto-pay to pay bills to a list of merchants.
Manage credit card and debit card accounts
Activate your cards online, and with a few simple steps, you can block your card, report lost and request replacement, change your credit limit3, apply for Octopus Automatic Add-Value Service3, and more.
Stay flexible with time deposits
Make your savings work for you with 24-hour access to our time deposit accounts.
Get help right away
Talk to us directly from our website using 'Chat with us'. We're here to help you instantly answer any questions about our online banking services.
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Find out more about our full list of features and services Find out more about our full list of features and services This link will open in a new window
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Find out more user guides to online banking Find out more user guides to online banking This link will open in a new window
Bank smartly and securely online
Learn how to keep your accounts secure through regular log ons, checking transactions and keeping anti-virus software up to date.
Mobile Security Key is a feature within the HSBC HK Mobile Banking app and is used to generate a unique, one-time use security code in order to access to full range of Personal Internet Banking services.
Get enhanced security with a pin-protected Security Device. It can generate unique codes for you to securely access our Online Banking services.
How do I register for Personal Internet Banking?
You only need to register once to get access to HSBC Online and Mobile Banking.
Please make sure you have any of the following4:
- An HSBC account with ATM or Phone Banking service
- An HSBC credit card with ATM service
- An HSBC MPF or ORSO Defined Contribution Scheme account
Before you begin, download HSBC HK App. Then follow the 5 simple steps below to complete the registration.
No Google Play on your Android device?Find out how to install the HSBC HK App
Get your access to Online and Mobile Banking in 5 simple steps
Step 1
Download and launch the latest version of the HSBC HK App. Select ‘Log on‘ and then select ‘No, register now‘ to continue to register.
Step 2
Select 'Account details and one-time verification code' and choose a way to verify your identity
Step 3
Provide your HSBC account details and identity document
Step 4
Complete SMS verification
Step 5
Then, you will be asked to set up the following:
- Username: It is a unique identification for you to log on to HSBC HK App or HSBC Online Banking
- Password: You will need to use it to set up HSBC HK App or log on to HSBC Online Banking
- Security question and answer: You have to set up a security question and answer, which can help you reset your password in the future. Please select a question and answer that you can remember
- 'Mobile Banking PIN': Finally, you can set up 6-digit 'Mobile Banking PIN'. You will use this PIN to log on and verify transactions on HSBC HK App.
Tip:
If you do not own an HSBC account, you can open one via HSBC HK App and get access to Online and Mobile Banking right away. Check out the guideline for mobile account opening on HSBC website.
Remarks
- There is no charge from us if you pay money to, or receive money from accounts from other banks via FPS, but other banks may have different charging policies.
- HSBC Global Transfers is an instant transfer to self-named or third-party overseas HSBC accounts exclusively available to HSBC Global Private Banking, HSBC Premier Elite, HSBC Premier and HSBC One customers. It is free of charge to HSBC Global Private Banking, HSBC Premier Elite and HSBC Premier customers exclusively. Please refer here for the list of supported countries.
3. The services of changing credit limit and applying for Octopus Automatic Add-Value Service are applicable to credit card only.
4. Associated PIN or SMS One Time Passcode (OTP) required.
5. If your identification documentation number is six characters or fewer, or your date of birth records held by HSBC are incomplete, you will not be automatically registered for eStatements and eAdvices.
