Pressures in general practice data analysis (2024)

GP practices across the country are experiencing significant and growing strain with declining GP numbers, rising demand, struggles to recruit and retain staff and knock-on effects for patients.

This page provides analysis on the pressures in general practice and is updated monthly with new data.

Last updated: 31 May 2024

FTE / headcount

NHS Digital publishes workforce data as both headcount and FTE (full time equivalent).

Headcount refers to the number of individual doctors, while FTE is the proportion of full-time contracted hours that the post holder is contracted to work. 1 FTE would indicate they work a full set of hours, 0.5 that they worked half time.

As FTE reflects the true number of clinical hours the NHS has at its disposal, we usually find FTE to be more meaningful than headcount. However, we also use headcount where appropriate. This page uses both headcount and FTE and will be clearly stated throughout.

Full-time here is taken to be 37.5 hours in accordance with the standard definition of 1 FTE used by NHS Digital. This calculation is for illustrative purposes only, as we recognise that in practice some employed doctor contracts can be 40 hours.

England has a shortage of GPs

GP growth has stagnated for many years

As of April 2024, there were 37,476 individual (headcount) fully qualified GPs working in the NHS in England. In Full Time Equivalent (FTE) terms of 37.5 hours a week, this equates to 27,606 full-time fully qualified GPs.

The overall number of GPs (including GP trainees) has seen little growth since 2015, while the number of GP partners has declined significantly during this time.

The Government has failed to deliver on promised recruitment

In a bid to reverse the stasis in GP workforce numbers, in February 2020 the Government committed funding to recruit an additional 6,000 GPs by 2024. However, as of April 2024, there has only been an increase of 2,718 FTE doctors (including trainees and loc*ms) in general practice since the end of 2019.

Despite an increase in the overall number of doctors working in General Practice, in April 2024 there were the equivalent of 1,759 fewer fully qualified full-time GPs than there were in September 2015 (when the current data collection method began). Numbers of fully qualified GPs have recently started to increase though – in April 2024, there were 375 more fully qualified GPs than there were in April 2023.

The GP partner workforce has been shrinking since 2015 when this dataset began, with the loss of 5,564 FTE GP partners during this time. In April 2024 there were 16,091 FTE GP partners compared to 16,534 in April 2023: a total loss of 443 FTE GP partners in the last year alone. On a headcount basis, this is a loss of 455 GP partners.

With mounting pressures in general practice, these losses are set to continue further if the Government does not take appropriate action.

GPs are changing their working patterns

Since 2017, the number of GPs working full time hours or more in GP practice-based settings has been steadily decreasing.

At the same time, the number of GPs choosing to work less than full-time has been climbing. This is likely because doctors are, understandably, moving towards working patterns that allow them to better control their hours and workload in order to reduce stress, ill-health and burnout and to improve work-life balance.

Although these GPs may be working less than one FTE on paper, in reality 'part time' as a GP very often means working a number of additional unpaid hours just to get through the large numbers of appointments and essential patient follow-up (administrative) work.

Survey responses from BMA members suggest this trend is likely to continue (September 2021; just over 2,050 overall respondents) with half of respondents saying they plan to work fewer hours after the pandemic.

We are also seeing more than two in five (42%) planning to work more flexibly and from home more.

Fewer doctors are looking after greater numbers of patients

At the same time, the number of practices is also falling. While many practices have entered into mergers, practices can also be closed for other reasons. For example, inability to recruit staff or GP partners, no longer viable, partner retirements or CQC closures due to under resourcing.

Whilst the GP workforce is declining, the number of patients is increasing. In April 2024, another record-high of 63.32 million patients were registered with GP practices in England.

As a result, the average number of patients each full-time equivalent GP is responsible for now stands at 2,294.

This is an increase of 356 patients per GP, or 18%, since 2015, demonstrating the ever-mounting workload in general practice.

Appointment levels are high

A total of 30.5 million standard (non-Covid-19 vaccination) appointments were delivered in general practice in April 2024, with an average of 1.45 million appointments being delivered per working day. This is lower than the average of 1.49 million appointments per working day the previous month.

An average of 1.42 million appointments per day were booked in the past year (May 2023 – April 2024).

Despite this incredibly high demand, GPs are working hard to see patients: 44.5% of appointments were delivered by a GP.

In terms of access, 44.6% of appointments in April 2024 were booked to take place on the same day, compared to 43.9% in March 2024. Approximately 81.8% of appointments were booked to take place within 2 weeks in April.

Approximately two thirds (65%) of appointments were delivered face-to-face.

A total of 366 million appointments (including Covid-19 vaccinations) were booked in England in the year from May 2023 to April 2024. Approximately 161.9 million appointments were delivered by GPs during that time.

During the 12 months from May 2023 to April 2024, approximately 359.6 million standard (non-Covid-19 vaccination) appointments were booked. When comparing to pre-pandemic levels, this is 43.1 million more appointments than between May 2019 to April 2020.

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Pressures in general practice data analysis (2024)

FAQs

Why are GP surgeries struggling? ›

Fewer doctors are looking after greater numbers of patients

Factors causing this can include partner retirements, the inability to recruit staff or GP partners. Whilst the GP workforce has been declining, the number of patients continues to increase, demonstrating the ever-mounting workload in general practice.

Are GP surgeries underfunded? ›

Health needs and consultation rates are higher in more socioeconomically deprived areas, but general practice in these areas is underfunded and under-doctored relative to need.

Why are GP surgeries so busy? ›

GPs are currently dealing with more patients than prior to the pandemic, along with all the constraints of covid cases and PPE, whilst also delivering the biggest vaccination campaign the country has ever seen. All GP surgeries around the country are experiencing the same problems.

How many patients does a GP see a day? ›

The traditional view is out of date. Most GPs see 18-20 patients in morning surgery, followed by visits, and then a further 18-20 patients in the afternoon. Many GPs see more than this. In addition to these face to face consultations, there will be phone calls and paperwork.

Why is being a GP stressful? ›

Standing in as a replacement for unfilled sessions, along with IT issues in a practice, are just a few examples of stress sources. Along with possible financial pressures and lack of peer support, it is no surprise that your job can rapidly overwhelm your day-to-day life.

What are the new rules for GP practices? ›

Practices are now required to “offer and promote” to their patients (and those acting on their behalf) the following:
  • an online consultation tool.
  • a video consultation tool.
  • a secure electronic communication method.
  • an online facility to provide and update personal or contact information.

What percentage of GP appointments are unnecessary? ›

Officials from NHS England are working on plans to “release GP time” by identifying cases who do not need to see a GP. Analysis of almost 57,000 appointments suggests 16 per cent of cases are “potentially avoidable,” health chiefs said.

How much do GP surgeries get per patient? ›

As per the five year deal, global sum will increase by 3% from £96.78 to £99.70 per weighted patients. The OOH (Out of Hours) adjustment remains at 4.75%, increasing the value from £4.59 to £4.73.

What are the challenges of a GP? ›

Challenges for general practice
  • First point of contact care for many.
  • Continuous person and family focussed care.
  • Care for all common health needs.
  • Management of long-term conditions.
  • Referral and coordination of specialist care.
  • Care of the health of the population as well as the individual.
Mar 30, 2022

Why are GP surgeries not seeing patients? ›

We simply won't be able to meet the growing patient need for our care if we don't have enough fully-qualified GPs, and the numbers are dropping." High levels of stress and burnout amongst GPs mean many are leaving the profession early, creating a vicious circle.

How many GP appointments per 1000 patients? ›

In order to establish a minimum benchmark of appointment availability, it is recommended that practices provide a minimum of 70 GP appointments per week per 1000 patients (equivalent to 118 appointments per week per WTE GP).

What is the busiest day for GP? ›

It's widely agreed that GP surgeries are busiest on Monday mornings, so this might be a time to avoid if you can. “Things appear over the weekend, and people hang on because they don't want to go to A&E,” says Dr Bhatia, adding Tuesdays after Bank Holiday weekends can be hectic, too.

Do GPs get paid per appointment? ›

A GP is a medical doctor who provides general healthcare. They usually work in clinics or hospitals, but they may also work in private practice. GPs earn a salary based on the number of patients they see each day, and the area of medicine they specialize in.

How much does GPs earn per session? ›

The results showed that the average session rate for a salaried GP this year is £10,509, which is an increase on last year's £10,196.

Can you tell your GP anything? ›

In most cases: yes. Your doctor should keep whatever you tell them confidential, and ask your permission before sharing it with anyone else. However, they may need to make an exception if they believe that you're at risk of seriously harming yourself, or someone else.

Why are GP surgeries empty? ›

Sometimes the waiting rooms are empty because patients are being seen on time (GPs have some slightly longer face-to-face appointments now due to increased medical complexity). Whilst GPs spend almost all their day consulting, consulting with patients makes up only 20% of the medical record entries practices make.

Why are GP appointments so hard to get? ›

Which reasons have the NHS given for why it is difficult to book a GP appointment? The NHS has given a number of reasons why it is difficult to book an appointment with your GP including issues with a lack of doctors, increased demand, and longer waiting times.

Why are GPs still not seeing patients? ›

There are many reasons, not least the pressures imposed by Covid and lockdowns on the post-pandemic world and, perhaps most importantly, the shortage of medical staff. In the NHS as a whole, there are more than 132,000 vacant posts – almost 10% of its planned workforce.

Why are GP surgeries closing? ›

The report suggests that the pressure posed by rising costs, including wages, comes alongside strain caused by GPs having to shoulder some of the burdens on the broader health and care system.

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