FAQs
Voice Guide is an accessibility function to assist users who are blind or have low vision. To turn off Voice Guide, navigate to Home > Settings (All Settings) > General (General & Privacy) > Accessibility > Voice Guide Settings > Voice Guide.
How to do a hard reset on Samsung Smart TV? ›
Turn on your TV and press the Home button on the remote.
- Navigate to Settings. ...
- Select General > Reset.
- Enter a 4-digit number on the PIN screen. ...
- Select "Yes" when the TV reboot pop-up screen appears.
- The process will begin and the TV will turn off when it is completed.
- Turn on the TV again and complete the settings.
Open Settings on your TV and go to "Accessibility" to turn off narration. Some TVs have multiple narration features, like Sony, which are called "Audio Description," "TalkBack," and "Screen Reader." Many smart TVs and remotes also have shortcuts you can use, like pressing the "Mic" or "Volume" buttons.
Why is my TV announcing everything? ›
If you are hearing an extra narrator describing the action or setting in a show you're watching, you may be hearing the Audio Description Service or Descriptive Video Service (DVS), which is made available to audiences who are blind or visually impaired.
What is the secret code for Samsung? ›
One of the most useful Android secret codes is the *#*#4636#*#* code, which displays your phone info, usage statistics, and Wi-Fi details. You can get a detailed view of your battery usage statistics and Wi-Fi details, set your preferred network type, and run ping tests.
Why is my Samsung TV dark all of a sudden? ›
One reason could be incorrect picture settings that affect the brightness and contrast of the screen. You can check and adjust the picture settings by pressing the Menu button on your remote and selecting Picture.
Why has my Samsung gone dark? ›
Insufficient storage can lead to a system crash. However, sometimes, when the Samsung device has insufficient storage, it could simply stop responding, thus, causing the screen to become unresponsive, and often go dark. Tip for Samsung users: Manage your Samsung storage regularly to keep it functioning well.
What causes a Samsung TV to go dark? ›
Power Saver is a feature on Samsung TVs that helps you reduce energy usage. Essentially, it turns off your TV screen if you don't use it. On the downside, it may cause the infamous black screen of death on your Samsung TV.
Is there a manual reset button on my Samsung TV? ›
- 1 With the TV powered on, press the MENU button on your remote control.
- 2 Navigate to and select the Support section of the Main Menu.
- 3 Navigate to and select the Self Diagnosis option.
- 4 Navigate to and select the Reset option.
- 5 Enter your PIN ( the default PIN is 0000 ).
- 6 A factory reset warning will appear.
How do I reset my Samsung TV if it turned off and I don't have a remote for it? Turn the TV off at the power point. Then, hold start button on the back of the TV or under the front panel for 15 seconds. Lastly, turn TV on at the power point.
If you mean when hovering over menu items that option is in Accessibility go to Home > Menu > Settings > All Settings > General & Privacy > Accessibility > Voice Guide Settings and turn it off from there.
Why does my TV suddenly have a narrator? ›
Audio Description is a setting within your TV that provides narration of important visual elements during a TV program to help people with impaired vision or those who otherwise need help to understand what is being shown on screen.
How do I turn off the voice assistant? ›
Find and open the Google Assistant option. A Popular Settings section appears at the top, and an All Settings section a bit lower, arranged alphabetically. Navigate to and tap General under the All Settings section. Turn off Google Assistant by flipping its switch to the off position.
