Zelle vs. Venmo: What’s the Difference and Which Is Better? (2024)

Cynthia Bowman

·5 min read

It’s common to split a bill with friends and family nowadays by sending them a mobile payment, and likewise, it’s not unusual to send mobile payments to others who might have bought you something you couldn’t buy yourself. Many of these payments are sent through Zelle and Venmo. Both are peer-to-peer payment apps that let you send money fast and for free by looking up your friend’s email address or mobile phone number, entering an amount and hitting send.

Zelle and Venmo make sending and receiving money easy but in different ways. Zelle works as a service to move money between linked bank accounts free of charge but doesn’t hold money in your Zelle account. Venmo holds funds in your account that you can access. You’re not limited to only using your bank account for transactions with Venmo, either — you can also use a debit card or, for a fee, use a credit card to send money.

Compare Zelle and Venmo to decide which app works best for you and your friends.

How Zelle and Venmo Compare

Zelle and Venmo share the same concept: sending and receiving money electronically. But there are important differences.

What Is Zelle?

Zelle is a great tool if you and your network of family and friends have accounts with banks that participate in the app. With Zelle, you can transfer funds between bank accounts in minutes for free. The money transfers don’t sit in a holding account in Zelle but instead get withdrawn or deposited directly into your or your recipient’s bank accounts. Most banks participate in Zelle, but even if a bank doesn’t, you can still use Zelle to move smaller amounts of money.

What Is Venmo?

Venmo is more like a digital wallet that works similarly to PayPal. Your money collects in Venmo and you can move it to other accounts, spend it or reload your Venmo balance. Some of the transactions come with fees.

Features of Zelle and Venmo

If you’re still unsure about whether to use Zelle or Venmo, compare their features:

Feature

Zelle

Venmo

Payment/transfer methods

Transfers between linked bank or credit union accounts

Venmo funds, credit, debit and bank transfers

Mobile app

Yes

Yes

Availability

U.S.-only transactions

U.S.-only transactions

Fees for sending money using bank transfer or your account balance

Free

Free for standard transfers (1-3 business days); 1.5% for instant transfers

Credit card transaction fees

N/A

3% fee

Debit card transaction fees

N/A

Free

Transaction limits

Ask your bank about its limits; sending limit of $500 for accounts with banks that don’t participate in Zelle

$299.99 weekly transaction limit for unverified users; $4,999.99 person-to-person sending limit for verified accounts

Bank account transfer times

Takes only minutes

Instant for a fee; otherwise within 1-3 business days free of charge

ATM withdrawal fees

N/A

Free MoneyPass network withdrawals; $2.50 charge for out-of-network withdrawals

Security

Authentication and fraud monitoring

Data encryption

How Secure Are Zelle and Venmo?

As you can see in the comparison chart, both Zelle and Venmo have built-in security features to make money transfers safe. Zelle’s team monitors transactions and uses authentication to ensure your banking information is protected. Venmo also monitors transactions to catch fraud and uses data encryption to protect your personal data. Both services are safe, although Venmo could be considered the more secure of the two because you can add a PIN and enable multifactor authentication in the app.

Is Zelle Faster Than Venmo?

Both peer-to-peer apps are fast, but Zelle is the fastest — and it’s free. Zelle transfers happen almost instantly. Venmo funds take one to three business days unless you pay a 1.5% transaction fee for an instant transfer, which is available in minutes.

Can Zelle Send Money to Venmo?

You will not be able to use Zelle to send money to a Venmo account. The two services work completely differently. Venmo funds are held as a Venmo balance in your account for you to spend or transfer, but Venmo is not considered a bank. Zelle is a peer-to-peer app designed to transfer funds between bank accounts. Since Venmo is not a bank account, you won’t be able to transfer funds to Venmo from Zelle.

The only workaround to this limitation would be to send money to the bank account a Venmo user has linked to their Venmo account. Once the user receives your Zelle transfer into their bank account, they can then transfer the funds from their linked bank account straight into their Venmo balance.

Is There a Fee To Use Zelle?

There is no fee to send or receive money via Zelle. Check with your bank to make sure it doesn’t charge fees for using Zelle’s service.

Are Zelle Transactions Reversible?

The reason Zelle transfers are so fast is that both users have typically set up the service through their participating banks and are enrolled in Zelle. All you need is the other person’s email address or mobile phone number to send the funds, and you’re done. This is a big plus, but the ease of sending someone cash so quickly can also be an issue if you click on the wrong person. You won’t be able to reverse transactions between enrolled accounts. However, if the recipient has not enrolled with Zelle, you can cancel a transfer to them.

Zelle vs. Venmo: What’s the Difference and Which Is Better?

The main difference between Zelle and Venmo is where the funds are held. Zelle is limited because the service only moves money between bank accounts. In contrast, you can receive money into your Venmo account, which can then be withdrawn, transferred and even topped up if you need more.

If you’re looking for an alternative to the services your bank account offers, Venmo is the better of the two. You’ll be able to grow your Venmo fund account, link your credit and debit cards, withdraw funds from your Venmo account for free using MoneyPass ATMs nationwide and make bank transfers.

Information is accurate as of Dec. 16, 2021.

This article originally appeared on GOBankingRates.com: Zelle vs. Venmo: What’s the Difference and Which Is Better?

Zelle vs. Venmo: What’s the Difference and Which Is Better? (2024)

FAQs

Zelle vs. Venmo: What’s the Difference and Which Is Better? ›

Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it. Zelle stands out from Venmo with its absence of instant transfer fees, but it also cannot be used as a wallet. So, if you need a wallet function, you should go for Venmo .

Is it better to use Venmo or Zelle? ›

In general, Zelle is better if the only thing you're looking for is a fast, free way to send money. Venmo can do the same thing, but it takes slightly longer to move money into your bank account unless you pay a fee to speed things up.

What is downside of using Zelle? ›

Unlike many money transfer apps, Zelle does not charge a fee for instant transfers. Zelle transfers are generally secure, but the app does carry risks, including the risk of glitches at banks that can affect money transfers.

What is the downside to Venmo? ›

Potential scams and hackers.

The biggest downside to using Venmo is the potential for your money to be stolen. If a hacker gains access to your Venmo, it's pretty easy to change the associated bank account – so the hacker could change the account to their own and transfer the money in your Venmo to their bank.

Does Zelle charge fees? ›

Are there any fees to send money using Zelle®? Zelle® doesn't charge a fee to send or receive money. We recommend confirming with your bank or credit union that there are no fees for Zelle® transactions.

What is Venmo best for? ›

Venmo offers a free platform for transferring money between private parties, with options to fund transactions via credit card for a small fee. It's also free to pay for purchases in-store using Venmo (but not by tapping into a credit card.)

Will Zelle refund money if scammed? ›

How to Get Your Money Back. Zelle is processing each scam claim they receive on a case-by-case basis. If you haven't already done so, file a claim directly with Zelle through their app or by phone (844-428-8542). You'll also need to file a claim with the bank or credit union your funds were taken.

Can someone get your bank info from Zelle? ›

No sensitive account details are shared when you send and receive money with Zelle® – only an email address or U.S. mobile number tied to a bank account in the U.S. Authentication and monitoring features are in place to help make your payments secure, but, pay it safe: Only use Zelle® with people you trust, and always ...

What are the pros and cons of Venmo? ›

Venmo pros and cons
ProsCons
Safe to use Fast and convenient Can sign up for a Venmo debit or credit card Can use at select businessesNot every transaction is free Can't cancel payments No international payments or requests

Is Zelle really free? ›

Zelle® is free2 to use.

When you send money to friends or family, it won't cost you any extra money for the transaction.

Can someone get your bank info from Venmo? ›

The communication will include a link to a look-alike Venmo website where the scammers can capture your login information. From here, the scammers are able to steal your identity and use your account information to gain greater access to your bank account and your friends and family.

What banks work best with Venmo? ›

Large national banks like Synchrony Bank, Chase, Bank of America, and Wells Fargo allow customers to connect Venmo. Many regional and online banks also have integration with Venmo for P2P payments. Some smaller banks and credit unions may not yet offer Venmo connectivity.

Why do people use Venmo so much? ›

Why Venmo Is Popular. Like Facebook, Instagram, and WhatsApp, Venmo grew exponentially through peer-to-peer networking. Users are attracted to the following features: Unlike its competitors, Venmo doesn't charge users to send or receive more money, although credit card-based payments are charged.

Is Zelle safer than Venmo? ›

Some people prefer Zelle to Venmo; others love Venmo more. Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it.

What is the difference between Venmo and Zelle? ›

Zelle is a gateway service which allows you to send and receive - but not hold - funds. Venmo has a wallet function, so you can hold a balance. If your bank allows Zelle payments, you can use it with your regular online banking app - Venmo users will need a separate app to make payments.

Can I send $5000 through Zelle? ›

FAQs. Can I send $5,000 through Zelle? Most banks have daily sending limits that are less than $5,000. You can split up a $5,000 payment into transactions on multiple days to adhere to their limits.

Which is safer to use Zelle or Venmo? ›

Both of the payment services are decently safe, have user-friendly interfaces, and allow you to conveniently send money when you need it. Zelle stands out from Venmo with its absence of instant transfer fees, but it also cannot be used as a wallet. So, if you need a wallet function, you should go for Venmo .

Is it safer to pay with Zelle or Venmo? ›

However, while Zelle may appear more secure, applications like Venmo and PayPal are just as secure. All of them use data encryption to protect users against unauthorized transactions and store users' data on servers in secure locations. Venmo also offers users the ability to set a PIN code for access to the mobile app.

Does Venmo charge a fee? ›

Venmo generally lets you send money fee-free, so long as you're sending money from your Venmo balance, bank account or debit card. If you use your credit card to send money, you'll pay a 3% fee.

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