How do I use BT Wi-fi, find hotspots and get online? (2024)

We have more than 5 million hotspots across the UK and access to more than 20 million worldwide, through our initiative with Fon, so it’s becoming easier and easier to get connected.

Where can I use it?

You can use BT Wi-fi whenever you're in range of another BT Wi-fi or Fon member's wi-fi signal in the UK or around the world. This means you can log in where you see any BTWiFi, BTWifi-with-FON or BTOpenzone signal.

You can use any of the networks: BT Openzone, BT Fon or BT Wi-fi, but to find out more about the differences, take a look at this article:

I can see BT Wi-fi, BT Fon and BT Openzone as available networks. Which should I use?>

How do I find a BT Wi-fi hotspot?

You can find hotspots using the map on www.btwifi.com/find/, or by using the hotspot finder on the BT Wi-fi app.

How do I get online?

Once connected, launch an internet browser (like Internet Explorer or Google Chrome)
This should load the BT Wi-fi landing page automatically. If it doesn't, go to https://www.btwifi.com:8443
From the BT Wi-fi landing page, select the appropriate radio button (usually BT Broadband or BT Wi-fi)
Put in your username and password
Get help with BT Wi-fi usernames and passwords>
Click Login

For more information go to How to connect and log in and out>

How do I log out?

Go back to the browser window that you used to connect and press Disconnect

If you're a BT Wi-fi pass holder or BT Broadband customer there's no real need to disconnect, as you'll automatically be logged out after 15 minutes of inactivity.

What's my BT Wi-fi password or username?

If you can’t remember your password or username our article should help:

What's my BT Wi-fi password or username?>

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