Road Accident Fund (RAF): FAQ | DSC Attorneys (2024)

Road Accident Fund (RAF): FAQ | DSC Attorneys (1)

Below are answers to a number of commonly asked questions about the South African Road Accident Fund (RAF). If you may have a claim against the RAF, contact us for expert legal advice and assistance.

What can I claim from the RAF?

If you were injured as a result of a motor vehicle accident on South African roads and the accident wasn’t your fault, you can claim the following from the RAF:

  • compensation for both emergency and other medical expenses arising from an injury sustained in the accident
  • loss of present and future income, as a result of injury sustained (whether you’re employed or have your own business)
  • general damages for pain and suffering, if you have sustained a serious injury
  • loss of support in the case of the death of a breadwinner
  • funeral costs in the case of death of a family member.
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Can the driver who caused an accident claim from the RAF?

You aren’t eligible for RAF cover if you were the driver of the vehicle solely responsible for an accident.

However, if you were driving a vehicle owned by someone else and the accident was due to a mechanical problem, you’re entitled to lodge a claim if the owner was or should have been aware of the issue and failed to maintain the vehicle properly.

You aren’t entitled to compensation if you were the only person involved in a road accident that was due to your negligence – for example, if you hit a pole or a tree.

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What are the RAF claim limits?

Loss of income and loss of support claims are capped at a prescribed amount, set by the RAF Act. This value is prescribed as R160 000 per year, adjusted quarterly for inflation since 2008.

The claim limit that applies is published in a government gazette, each time it’s adjusted.

How much does the RAF pay?

For accidents that occurred on or after 1 August 2008, claims for loss of earnings and loss of support (both present and future) are capped at a prescribed amount, set at R160 000 per year in 2008 and adjusted quarterly since then to account for inflation. This is regardless of the actual loss incurred.

Compensation for general damages can be claimed only in cases involving serious injury, and medical expenses are covered at prescribed rates.

In the case of a death, dependants or close family of the deceased can claim for the cost of cremating the deceased or interring the remains in a grave, and for loss of support if the deceased was a breadwinner.

Multiple factors will determine the payout for any particular claim, but you can find some examples of notable Road Accident Fund Payouts here.

What is the time limit for RAF claims?

RAF claims must be submitted within three years of the date of the accident if the wrongdoer is identified. In the case of a hit-and-run accident, you must submit your claim within two years of the date of the accident.

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How do I claim for future expenses or losses?

You have only one chance to claim. If you settle for an inadequate sum, you have no further recourse (save if you were incorrectly advised).

A suitably qualified attorney will ensure that your claim takes likely future expenses arising because of your injury into account.

A specialist attorney will refer you to the appropriate medical and para-medical specialists for detailed advice about your diagnosis, treatment and prognosis, including the likely long-term impact of your injury.

Where it’s possible that your injuries will affect your ability to earn an income, either temporarily or permanently, the attorney will also refer you to experts regarding career progression and remuneration in your field, and to actuaries who can accurately calculate future losses.

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Do I need an attorney to submit a claim to the RAF?

It’s possible to submit a claim to the RAF independently, but we strongly advise against doing this.

An attorney familiar with RAF claims and typical settlements will have a clear idea of what’s in your best interests. The attorney will guide you through the process of claiming, from determining how much you can claim to gathering the necessary evidence and documentation to support your claim, filing the claim, tracking its progress and following up if there are unusual delays.

An attorney can also negotiate on your behalf with the Road Accident Fund and advise you on whether to accept an early settlement, if one is offered. Contact us on 086 146 5879 or online to see if you have a claim.

The Road Accident Fund

  • 1. RAF Overview
  • 2. What You Can Claim
  • 3. What Injuries Count as Serious
  • 4. Required Documentation
  • 5. Claiming For Someone Deceased
  • 6. Claiming After a Hit And Run
  • 7. The RAF Amendment Act
  • 8. Complexity of Claiming
  • 9. Common Problems With Claims
  • 10. The Danger of Direct Claims
  • 11. Why You Need an Attorney
  • 12. Best Attorneys For RAF Claims
  • 13. Lodge an RAF Claim
  • 14. What Happens Once You Submit a Claim
  • 15. Road Accident Fund Payouts
  • 16. RAF FAQ

?

Do I have a claim?

At DSC Attorneys, we specialise in Road Accident Fund claims. If you’ve been the victim of a road accident, contact us for professional legal help. We also operate on a “no win, no fee” basis.

See if you have a claim
More on the RAF ▼

The Road Accident Fund

  • 1. RAF Overview
  • 2. What You Can Claim
  • 3. What Injuries Count as Serious
  • 4. Required Documentation
  • 5. Claiming For Someone Deceased
  • 6. Claiming After a Hit And Run
  • 7. The RAF Amendment Act
  • 8. Complexity of Claiming
  • 9. Common Problems With Claims
  • 10. The Danger of Direct Claims
  • 11. Why You Need an Attorney
  • 12. Best Attorneys For RAF Claims
  • 13. Lodge an RAF Claim
  • 14. What Happens Once You Submit a Claim
  • 15. Road Accident Fund Payouts
  • 16. RAF FAQ

Call us on 0861 465 879or email us through the form below to see if you have a claim.

Call us on 0861 465 879, chat with us on WhatsApp or email us through the form below to see if you have a claim.

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    FAQs

    How long does it take for RAF to pay out? ›

    The RAF promises to make payments within 180 days of settlement or court judgment. While this six-month timeframe might sound reasonable, it's not always the case in practice.

    How much does RAF pay for injuries? ›

    For example, the listed payouts for serious injuries range from R125,000 for back pain and a stiff neck, with no loss of earnings compensation, up to R2,500,000 for general damages in the case of paraplegia and partial paralysis, with loss of earnings claims going as high as R6,500,000.

    How do I get my money from road accident fund? ›

    Standard documents for injury claims:
    1. Statutory Medical Report.
    2. Copies of all Hospital & Medical Records in terms of section 19 (e) (i) and 19 (e) (ii)
    3. Amount Claimed as Compensation.
    4. Certified copy of Claimant's ID Certified copy of Injured Identity Document (if different from Claimant)

    How do you qualify for loss of support in the RAF? ›

    Those eligible to claim for loss of support include the spouse, children, parents, grandparents, and siblings of the deceased person. The claimants must be able to demonstrate that they were financially dependent on the deceased and have suffered a loss as a result of their passing.

    How do I check my RAF status? ›

    How to Check Road Accident Fund Claim Status?
    1. Call Center: The RAF has a call center that claimants can contact. The phone number is usually provided on their official website or claim documentation.
    2. Call: 087 820 1 111.
    3. Email Inquiry: You can send an email to the RAF's customer service address: complaints@raf.co.za.
    Jan 24, 2024

    Does RAF pay for pain and suffering? ›

    Each case is determined on its own merit to arrive at an amount which may afford the injured person some comfort and solace for the hurt he or she has suffered and will continue to suffer. General damages is the compensation offered for pain and suffering and, or loss of the amenities of life.

    How are RAF payouts calculated? ›

    There are three components to calculating your Road Accident Fund payouts. Firstly, there is a payment for your medical expenses. Secondly, you can claim for the loss of future earnings. Thirdly, there is a payment for damages for pain and suffering.

    What are general damages for pain and suffering? ›

    An award of general damages is intended as a “solatium”, i.e as compensation for the injured party's pain and suffering, and loss of amenities of life. Whereas monetary losses can be calculated directly and supported by financial records, the value of general damages is subjective.

    How much injury compensation will I get? ›

    The amount of compensation that can be claimed for general damages depends on the type of injury and suffering experienced, and the severity of it, as well as how long quality of life is affected. Therefore, there isn't a 'one sum suits all' approach to general damages; every single claim is different.

    Does RAF pay monthly? ›

    RAF Payments offers an upfront cash payment against a valid Road Accident Fund court order or settlement agreement. Once the Road Accident Fund pays your lawyers, the monthly RAF Payments charges will be taken off in one amount and you will receive the balance of your money in the final payment.

    Does RAF pay for soft tissue injuries? ›

    However, compensation associated with these injuries is not awarded for general damages (pain and suffering). The list of non-serious injuries as stipulated by the Road Accident Fund Act and the Department of Transport include: whiplash. strains, tears, crushes or other damage to soft tissue.

    How much does RAF pay for broken ankle? ›

    Compilation of RAF Awards
    INJURYGENERAL DAMAGESLOSS OF INCOME
    Fractured Femur (thigh bone)R240 000R-
    Complex Fractures of the AnkleR350 000R870,005
    Torn Anterior Cruciate Ligament (ACL) in KneeR 640 000R 7 167 150.40
    Dislocated Kneecap (Patella)R515 305. 25R515 305. 25
    20 more rows
    Mar 22, 2024

    What is RAF limit? ›

    The Road Accident Fund has increased the cap on its claims in line with inflation. The new cap for maximum claims is R347,730, with effect from 31 July 2023, the RAF said.

    Does RAF pay out for death? ›

    What is covered under the death benefit? The RAF may pay for the following funeral or cremation expenses in accordance with section 18(4) of the Road Accident Fund Act, 1996: Transportation of the deceased's body.

    What is the minimum commitment for the RAF? ›

    RAF Reserve

    You'll need to: be between 18 and 54. commit to at least 27 days a year. attend a 2-week training camp each year.

    What is the RAF upfront payment? ›

    RAF Payments is a service that offers upfront payment on your approved Road Accident Fund ("RAF") court order or settlement agreement. The money paid by RAF Payments is not a loan or credit so your credit record is not important; we can help even if you are "blacklisted".

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